CUSTOMER REVIEWS

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.


Liam Marshall

★★★★★

Bought a car a couple of weeks ago. Absolutely immacuate and faultless. As are the rest of the cars in stock. Nathan and charlie are top lads for setting up the deal and having everything sorted for when i arrived. Can see me coming back in a year or two. Thanks !


Kath Morris

★★★★★

Excellent service! Dealing with these guy's was the best car buying experience we have ever had. No pushy sales staff, just left us to view the car we'd seen on the website at our leisure. We viewed the car at half ten and we were driving our new vehicle out of the showroom by 2.30......now that's what I call service. We would highly recommend you to anyone. Well done guy's! Keep up the good work. We absolutely love our new car.


Almiros Tare

★★★★★

Even though I was a bit of a pain they were very professional patients friendly and I can go on thank you Charles and Nathan thank you Empire I have recommended this place to a few people wish you success Empire


Zoe Jones

★★★★★

I can't thank you guys enough for what you have done for me the past month. I want to say a MASSIVE thank you to Helen in particular for your out of this world customer service, talk about going the extra mile! So thank you for sorting my Audi out, I can't wait to come and pick it up


Lloyd Cattell

★★★★★

Fantastic showroom and professional friendly service, special thank you to Charlie and Khan. Great car and wife is really happy with it! The very best of luck to you!


Rohan Wray

★★★★★

Awesome dealership, they picked us up from the station, got to the showroom lovely cars, well maintained, the showroom even had a kids area for my daughter to play while i got the paperwork sorted, the quality of service i received was excellent and advice also, then of course they took a pic of me with my new car. 5 stars and I am really happy with my new purchase as well.


Ciara Chittick

★★★★★

Just bought my A1 from here, amazing service. Both Charlie & Nathan were very professional & genuine. Thoroughly recommend visiting their showroom, all cars are immaculate. Thank you!


Alistair Garner

★★★★★

Got a great deal, happy with PX and purchase price. Everything completed in agreed timescale and car handed over in immaculate condition. Ask for Nathan!


Craig Nelson

★★★★★

What an absolute pleasure! The car was described exactly (if not better) over the phone to me as it is. Very easy transaction and the guys are very passionate and professional at what they do! I'd highly recommend The Car Empire to anyone. The put the larger main stream car dealers to shame! When renewing my car or buying another I will speak to these chaps first before anyone else even though i live 200 mile away in Glasgow!
Thank you guys, I love the car, we had a fun trip home!


Andrew Jones

★★★★★

Nice friendly staff were willing to help me with any question about any off the cars in the showroom and i felt under no pressure to make a decision on any of them. i would recommend you pay these guys a visit when looking for your next vehicle.


Tony Devanny

★★★★★

Nathan and Charlie were very easy to deal with and so the part ex went without a hitch. Cheers fellas well happy with new car.


Paul Mowbray

★★★★★

All I can say is wow all the cars are like new condition well worth a look around .Also the staff are very friendly and polite but not at all pushy thanks guys I am over the moon with my new car and will be back for sure regards Paul.


Lisa Thorp

★★★★★

Highly recommend these guys! Smooth transaction and very fast! So pleased with my new car and the service I've received. Will use The Car Empire for all my motoring needs in future.


Tayo Agboola

★★★★★

Charlie and Nathan were really helpful, honest and professional from start to finish and provided a smooth transition, I'd defiantly recommend anyone looking to get a car to come here as you won't be disappointing.
Thank you very much guys!


Lia Iredale

★★★★★

The best move I ever made was to visit these guys here at Car Empire Nathan is fantastic! Attentive without the usual pushiness that is so common in most car dealerships ... thanks Nathan for this and for making us feel so welcome. Do not ever leave !! And Charlie too was so friendly and welcoming .... both very professional but without being annoying. A very pleasant change and, a very pleasant experience on super, ultra clean and well presented premises. Love my Mercedes guys - thank you so much .... and for those who are thinking of their 'next car', make a point of visiting Car Empire ... you will not be disappointed x


Aidan Morris

★★★★★ Excellent

This was my first car after passing my test. Everyone who I spoke to whilst dealing with them was excellent. Car was spotless I went to had a look on the Friday and payed my deposit and picked the car up on the Sunday. They did the tax for me on the spot as my car is free tax and also sorted me my not out for a year. Would recommend to anyone.


Robert Beeden

★★★★★  The Car Empire has got it right.

I recently bought a Volvo V 40 from The Car Empire and was pleased with the way in which the staff dealt with me in a friendly , polite and helpful manner. The premises are spotless and the cars on display are well laid out and immaculately presented. The staff were utterly professional throughout.


LISA KERR

★★★★★  Great experience

“ Great Experience! ” Hi my name is Lisa .I recently purchased a car from this company . Salesman was brilliant and attentive .He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless, they even delivered a car to my house. So quick and professional. I would recommend Car Empire Service to anyone who is looking for a new or used vehicle.


AMANDA PRICE

★★★★★ Great car-buying experience

The staff at The Car Empire were really helpful, friendly and professional. I felt everything was explained to me clearly. They were enthusiastic without being pushy. The whole car-buying experience was great and I would recommend buying a car from them to anyone.


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Aden Rashid

★★★★★ Would highly recommend

The full process was easy from start to finish, all of the guys were helpful and I have not had any issues. Non of the staff were pushy for a sale and went through all of the different options.


Martin Brunt

★★★★★ Great service

Excellent friendly salespeople, the whole process only took a few hours.


Jason Mirza

★★★★★ I purchased my car today and here's my thoughts.

Purchased my car today from these guys and just thought I would share my honest opinion. Dealt with the sales manager from first telephone enquiry a guy by the name of Paul. I found him to be very friendly, patient, informative and honest with everything car related. Once arrived at the premises dealt with a guy called Charlie who was also as above. The car looked as per pics on autotrader and I drove it the 100 mile home without issues. Obviously this review is based upon everything up to this point in time. I hope there will be no future issues but so far 1 day in so good. ¿ I hope this helps the garage and also any potential buyers as I used AutoTrader to search the car out. I fancied the lambo in there but was quite a bit short on the asking price lol. In conclusion buy with confidence they aren't back street or Arthur Daley types I found them to be very professional and pleasurable like I said thks fat.


Brett Wilkinson

★★★★★  Friendly professional team.

 A very friendly and professional team at the car empire. Easy to find within Bradford. I highly recommend them to anyone buying or looking for a new car.


Arshia Gul

★★★★★ Bought a car and love it also thank you car empire

Experience was brill with car empire the staff are greatful and very helpful deffo would give 5 star for the customer service


Kellie M


★★★★★ Friendly. welcoming and cool atmosphere

I recently visited the car empire to view a GTC id seen on auto trader.. Loved the lay out and set up of the shop. And theres some beautiful cars there! The experience was welcoming and calm, not pushy at all like some places. I ended up buying and taking the car that day.. easy smooth transaction. Thankyou!


Andrew L

★★★★★ Excellent and friendly

Salesman are both polite and very friendly. Was made to feel welcome and taken through every step professionally


Lee Parsons

★★★★★ Vw Golf R

By far the best experience I’ve had purchasing a new car great choice of low mileage immaculate cars. The staff are not pushy at all was a pleasure dealing with them from start to finish will definitely buy again 5*


Ian C

★★★★★ Well Pleased

Excellent service nothing was to much trouble answered all of my questions. I would definately consider buying from the car Empire again


Jonathon H

★★★★★ Car selling at its finest!

What a great company. I was warmly welcomed and was shown the car, which was just as described! There were no pressure sales here, huge showroom with superb facilities. Genuinely makes a change to feel comfortable when purchasing a car. Most main dealers could learn from these guys. Thankyou


Sarah Trivett

★★★★★ Car buying experience

 Great. They were very efficient, friendly and quick to sort things out.


Mark S

 ★★★★★ First class

I live down south so it was a 3 hour journey up to Bradford.The sales team were very informative (Paul).I was left to inspect the car with no pressure. The whole transaction was very smooth well done The Car Empire Would recommend all day long


Barbara W

★★★★★Mini Cooper

Very helpfull Staff was v helpful ,made it go has smooth has can be.​​


Simon R

★★★★★ Great garage

A very easy pleasant experience with no issues.. I definitely recommend this garage!


Craig B

★★★★★ Zafira purchase. Recommend this

Good experience from start to finish. There if you need help, no pushy sales techniques. The guys that dealt with my purchase were professional, personable and polite. Car was well presented for collection.


Peter Beaumont

★★★★★ A straight forward purchase, no surprises & fast

I bought a one year old Suzuki Scross SZ5 after agreeing a price on the phone. I had a long train journey to Bradford to check the car, then pay and drive away. I was met at the station and drove the car back to the showroom where I was given time alone to check the car out properly. The paperwork was completed efficiently and pleasantly over a cup of tea. The car is just as described and exactly the one I was looking for.


Nigel Greaves

★★★★★ excellent experience.

Absolute pleasure to do business with, can't recommend these guys enough, I drove my car away from there a very happy customer, I had all the different options explained to me but at no time did I feel pressured into taking any of them.


Mark K

★★★★★ Car Empire

First class service from enquiry to collection...welcoming staff with great premises


Balvinder C

★★★★★ Polite, professional and corteous

Very good experience, was a very efficient Sales person. Very polite and professional. Highly recommend!!


Neil Hodgson

★★★★★ Good experience

Efficient friendly staff, good deal all round, very pleasant experience


Richard D

★★★★★ Golf r from the car empire

Thanks guys, I’m really happy with my purchase! The customer experience was excellent!


Muhammad Z

★★★★★ Great experience

Very friendly and helpful, pleasure to do business


Paul M

★★★★★ Great company to deal with

I found the guys at The Car Empire to be very professional, efficient and courteous, very impressive. I will be looking at them in the future, which will be a number of years from now, when looking for another car and would readily recommend them if asked.


Adk Kooling Ltd

★★★★★ Excellent all round service

Excellent customer service all Round! Honest, reliable and most importantly great to do business with! Would highly recommend to others


Sean Carroll

★★★★★ New Car - Hyundai iX35

I recently bought a Hyundai iX35 from the Car Empire. The customer service I received from Charlie, Rob and Helen was first class. I had a small issue after purchasing the car and this was sorted out immediately by the team at the Car Empire. I would happily purchase another car from here in the future.


Scott H

★★★★★ Buying my Ford Focus

Good friendly service and helped with anything I needed. Good communication with me over the phone.


Ruth Smith

★★★★★ Absolutely Fantastic!!

Absolutely over the moon with our new car. 5 star service. Pleased with the part exchange. Cant fault the guys at The Car Empire. Professional yet friendly. Would highly recommend.


Aaron Turner

★★★★★ Great from start to finish

Fantastic guys at the car empire no pressure selling very happy with my new car thanks again guys


Wayne P

★★★★★ Excellent service

I purchased my toyota landcruiser from car empire .the service was excellent .the car was mint very good deal with .a big thanks to charlie for all the work he did for me.not forgetting rob.takeing the time to show how thing work in side & out of the car .as arny said ile be back.thanks .from wayne


Stephen I

★★★★★ First class service.

Saw a car on autotrader at car empire we liked the look of so went to have a look.The premises are immaculate inside and out,lots of choice and prices to suit every pocket.While we were looking at the car kani came over to speak to us and fetched the keys so we could look inside,switch the engine on etc,no pressure to buy at all,very informative chat with kani we decided this was the car for us,went in to the office for a few more details,supplied with a coffee and the deal was done there and then (tuesday) arranged to pick car up friday.arrived friday the car was ready to go,completed all the paperwork,kani taxed the car,sorted out change of ownership on my PX on the computer.All in all a very good experiance from start to finish.suited with the car and service we got from car empire.thank you kani for explaining everything in such a proffesional way.would recomend the Car Empire(bradford) to anyone looking for a quality used car.


Dave Rowlinson

★★★★★ Brilliant!

Very pleasant experience and a great place to buy a car. Purchased Mitsubishi L200 in almost immaculate condition, would have thought it was a new car. Staff very friendly, particularly Rob who dealt with the initial sale. Would buy from The Car Empire again.


Ed Williams

★★★★★ Great service

Great customer service, a very friendly and professional car buying experience.


Elizabeth D

★★★★★ Top Class Service As Always

This is the 2nd time I've dealt with these guys and as always left with a smile and a new car. Thanks guys keep up the good work. ¿


Scott Davies

★★★★★ Car empire. Well done

I would highly recommend the car empire. The car I bought was well priced and further negotiations were not hard work. The car was ready when required having been fully valeted. Very pleased customer.


Alison A

★★★★★ Happy Customer

We drove a long way to look at this vehicle. We were met by very friendly and helpful staff. The Vehicle was exactly as it was described to me over the phone. All in all, this was a very pleasant experience and we got the exact car we were looking for.


Marc B

★★★★★ Very Good Experience

Rob was great to deal with, very pleasant experience, the showroom had a nice atmosphere.


Richard Atkinson

★★★★★ Positive sales transaction from The Car Empire

I recently purchased a used Landrover Evoque from The Car Empire. The customer service provided in support of this transaction was nothing short of excellent. I would like to make special reference to the team at the The Car Empire who were great throughout and after the purchase. With this positive experience I would have no reservations in purchasing a further vehicle from them at some point in the future.


Wajid H

★★★★★ Excellent all rounder service!

Excellent service, very helpful staff, gave useful tips & answered all our questions thus putting our mind at ease! Discussed each transaction to purchase car step by step.


Amanda Wardle

★★★★★ Another Happy Customer

Would recommend These lads to anybody buying a new car , From 1st call to enquire through to picking the car up was a Complete Easy & professional Process , Top people to deal with & Many Thanks to Rob & Carny


Neal Garbutt

★★★★★ Purchase of my new car

To start, I’m a absolutely made up with my car I’ve just purchased today. I must say when I walked in the showroom I was amazed by the height quality standard of cars that were on show! All the staff made me feel very welcome and answered any questions I had and seemed very knowledgeable. Everything regarding my part ex and purchase of the vehicle was delt with very quickley and professionally, they done everything for me. I would also like to add that they offered me the best price for my part ex, as I rang a few different garages/we buy any car etc to try get the best price for my car, and they beat all of them by a significant amount. When my pcp is up or after a few years when I want too change my car I will 100% be looking to come here again for my next purchase. I’d recommend too anybody that’s buying a car too check these guys out! Thanks car empire see you soon!


Kelly B

★★★★★ Excellent garage

Excellent garage and customer service. Vehicles are immaculate. Highly recommended.


Graham Buxton

★★★★★ Great Dealership

From my first phone call through to picking up the car the service and helpfulness was first class from the Car Empire. My son is very happy with the Fiesta he has purchased. Well worth my journey down from Aberdeen. I would fully recommend the Car Empire if your looking for a new car.


Louise Burton

★★★★★ I highly recommend the Car Empire Dealership

This was the most professional and stress free experience for buying a car. From arriving to leaving in my new the service was friendly and extremely efficient. Everything was done for me..


Lynda H

★★★★★ Great dealership

our sales manager was first class Informative, professional and not pushy. I would have no hesitation buying from him again. We travelled from London to Bradford to buy our car and it was well worth it.


George M

★★★★★ Excellent

From start to finish, great service, very friendly and helpful. Will definitely recommend to all my friends and family and will use their service again in the future. It was such a pleasure doing business with The Car Empire.


Ben R

★★★★★ 10/10 salemens and so pleasant

Can't thank the people here enough made everything so simple and easy. Great staff made us all feel so welcome


Shaun Dolan

★★★★★ Great company. Friendly and very helpful...

Just got home after buying my Audi A3 s line from 'The Car Empire'.. all I can say is massive positives. Very friendly and polite people over the phone and face to face. Would recommend this company and I'm sure I will be using them again in the future.


Leo K

★★★★★ Great experience

It's been an absolute pleasure dealing with the Car Empire. They offer great quality cars at good prices with a great service to boot.


Fiona B

★★★★★ Quick, straightforward, amazing value.

Premium, high quality, well sourced marques, excellently prepared. No pressure on sale of additional add-ons. In my opinion the car empire is set up to source quality at amazing prices, prepared to very high standard, advertised at a price to sell, high turnover of stock, enabling prices that could make you consider how, but that is the how, high volume of sales with sensible profit. Cannot fault the whole transaction, thanks.


Neddim S

★★★★★ The excellent Car Empire experience...

Excellent experience from start to finish. Met on arrival and shown to my chosen vehicle. Very well presented. Received exact amount for my P/X. Overall very pleased with the service and experience. Will definitely look to the Car Empire for my next vehicle.


David H

★★★★★ very helpfull staff

Was looking for a car big enough to tow a caravan found the car on Auto Trader on line Went to see it originally then went back a week later to have another look and test drive and agreed on a part x with my car. saw altogether three members of staff who were all very helpful even left there lunch to deal with us I would definitely recommend them to friends and family


Haroon M

★★★★★ great place


very friendly, even after purchase they were really helpful with any issues. definitely recommend checking it out


Jared B

★★★★★ Premier service from The Car Empire

Extremely friendly, reliable and highly professional service. What strikes your attention more than anything is the premium feel to The Car Empire. This is noticeable the moment you enter their showroom. It is how showrooms ought to be.


Darren E

★★★★★ Hassle free ¿

Great people to deal with. made everything hassle free... would defiantly reconmend


Janet C

★★★★★ An most impressive complex and with great staff.

Having surfed literally hundred of used car sites, the car of our choice and within our budget price , jumped out at us. But there was hesitancy as the seller was what we thought to be a used car supermarket and over two hundred miles from where we lived. However on speaking to them we were convinced that the trip down would be well worth it and free of hassle and it was. When we duly arrived our first impressions were "Wow what a complex!" Smart, modern and immaculate , but not in the clinical manner of a large dealership. We were recognised by name immediately and made to feel relaxed and welcomed with drink. Test drive went well, and the sale was concluded in an amicable manner. What impressed us was that staff took time to go over all aspects of the car's technology with us, even keying in my wife's mobile...a nice touch. All along they were great. No smooth talking, just a genuine desire to make us happy. We would gladly buy from The Car Empire again.


Christine E

★★★★★ Excellent service

The sales team were very helpful without being pushy .


Janet B

★★★★★ Unstressful

Lovely showroom and cars. The salesman who I dealt with was great. Couldn't have done enough. Excellent customer service.


Eric H

★★★★★ Excellent experience

I was very happy with price of the car the colour the speck of the car the whole experience there no pressure they give time think if it is good deal they let you get an insurance quotes and compare with other cars with that speck and price you get a chance to test drive to see if your comfortable with the car and when your comfortable you throw the figures with them and your happy with that they give me a price that I was happy with for my part exchange and when I was totally happy with the figures I test drove the car to make sure I was happy i went throw finance got approved and they give me time to take my private plate off and put on my new car and I tuck my new car the experience was excellent


Gavin Garnett

★★★★★ Great experience unbeliveable show room

Excellent team at the car empire. Really laid back no pushy sales tactics and nothing is to much hassle for them.


Philip E

★★★★★ Great staff and a nice welcoming experience

Really nice showroom and so many beautiful cars here. I found one I liked and really love it.


Lucy N

★★★★★ Beaming about my beamer!

Immaculate cars in a spotless showroom. Kind and friendly staff who are welcoming and are knowledgeable about their products. Easy to arrange appointments.


Sajad I

★★★★★ First Class Service

First class service. Got a fantastic deal on my e-voque. Totally hassle free service. Would defo recommend to anyone looking for a car.


Ewa L

★★★★★ Excellent customer service

Great customer service, really professional staff


Ben M

★★★★★ The Car Empire, best used car dealer I have used

This is how used car sales should be done! Immaculate showroom, stunning selection of cars, great service, honest and friendly advice, a pleasure to deal with. I would definitely use The Car Empire again. Thanks Guys, especially to Kani.


Andrea G

★★★★★ Absolutely outstanding service!

An absolute pleasure doing business with The Car Empire. Super friendly, very thorough, professional and made to feel like a 5 star customers. Staff took care of everything and we had nothing to worry about. Fantastic cars which are all immaculately prepped in their super clean and spacious showroom. I would highly recommend and will definitely use again in the future. Thanks again to everyone at The Car Empire!


Catherine F

★★★★★ Highly Recommended

Impressive building on arrival which didn’t disappoint once inside. Smart showroom with quality, well presented cars for sale. A great sales team, all polite & friendly guys. Very pleased with our purchase and the experience as a whole......would highly recommend!


Paris O

★★★★★ excellent service fast and efficient

Very good service was really happy fast and excellent staff to work with will definitely be calling again


Christopher S

★★★★★ BMW X1 great experience

Brilliant this company no messing about and so helpful. Kani and Charlie are stars. I had a bad experience with 2 main dealers the week before and didn’t want to get another car. The lads are so professional and helpful. Thanks again guys